PRIVACY POLICY

Effective Date: November 1, 2025

1. Introduction

Recharge IV Therapy and Wellness (“Recharge IV Therapy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website rechargeivtherapyfl.com or use our services.

We comply with all applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and the Florida Information Protection Act (FIPA).

Recharge IV Therapy and Wellness is located inside Connection Chiropractic and the Lake Nona Performance Club, but operates as a separate legal entity.

2. Information We Collect

We collect the following types of information through our website and online booking platform (Jane App):

Personal Information: Name, address, email, phone number, date of birth.
Health Information (Protected Health Information or “PHI”): Medical history, symptoms, allergies, medications, and other details you provide when booking or receiving services.
Technical Information: Basic website usage data such as IP address or browser type, collected automatically for security and functionality (no marketing tracking is used).

3. How We Collect Information

Directly from You: When you book appointments, fill out forms, or communicate with us.
Through the Jane App: Our scheduling and intake platform, which securely collects and stores your information in compliance with HIPAA standards.
Automatically: Limited non-identifiable technical data may be collected to maintain website performance and security.

4. How We Use Your Information

Your information is used to:

Provide IV therapy and wellness services.
Schedule appointments and manage patient records.
Communicate regarding your care and appointments.
Comply with legal, billing, and record-keeping obligations.

We do not sell or share your information with third parties for marketing or advertising.

5. Information Sharing and Disclosure

We do not disclose your information to outside parties, except:

As required by law or court order.
To authorized healthcare professionals or staff involved in your treatment.
To business associates (like Jane App) under HIPAA-compliant agreements.

6. Data Storage and Security

We use secure, encrypted systems and HIPAA-compliant platforms (including Jane App) to store and transmit your information. Access to your data is restricted to authorized staff.

Despite our safeguards, no online system is 100% secure. We encourage you to use caution when sharing information electronically.

7. Your Rights Under HIPAA

You have the right to:

Access and obtain a copy of your health records.
Request corrections to your information.
Request restrictions on how we use or disclose your information.
Receive a record of disclosures of your information.
File a complaint if you believe your privacy rights have been violated.

To exercise these rights, contact us at info@rechargeivtherapyfl.com.

8. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, and maintain accurate medical records.

9. Third-Party Services

Our online booking and intake forms are managed through Jane App, a HIPAA-compliant third-party service provider.

You can review Jane App’s privacy policy at https://jane.app/privacy.

10. Links to Other Websites

Our website may link to other wellness partners (such as Connection Chiropractic or Lake Nona Performance Club).

These entities are separate businesses with their own privacy policies, and we are not responsible for their practices.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your information, please contact:

Recharge IV Therapy and Wellness Inside Connection Chiropractic / Lake Nona Performance Club
Lake Nona, Florida

📧 info@rechargeivtherapyfl.com
📞 386-295-1025