PRIVACY POLICY

Effective Date: August 5, 2026

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1. Introduction

Recharge IV Therapy and Wellness ("Recharge IV Therapy," "we," "us," or "our") respects your privacy and is committed to protecting personal information and health information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit rechargeivtherapyfl.com, communicate with us, book an appointment, or use our services.

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We comply with applicable federal and Florida privacy and data-security laws, including the Health Insurance Portability and Accountability Act (HIPAA) when it applies to us and the Florida Information Protection Act (Fla. Stat. § 501.171), as applicable.

Recharge IV Therapy and Wellness operates as a separate legal entity from Connection Chiropractic and the Lake Nona Performance Club, even when services are provided at or in connection with those locations.

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If Recharge IV Therapy is acting as a HIPAA-covered entity, this website Privacy Policy supplements, but does not replace, any Notice of Privacy Practices that we are required to provide under HIPAA.

2. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information: Information such as your name, mailing address, email address, phone number, and date of birth when you provide it to us or through our booking and intake platform.

Health Information: Medical history, symptoms, allergies, medications, treatment information, appointment details, and other health-related information you provide in connection with booking or receiving services. Some of this information may constitute Protected Health Information ("PHI") under HIPAA when HIPAA applies.

Technical and Usage Information: Information that may be collected automatically when you use our public website, such as IP address, browser type, device type, operating system, approximate location, referring page, pages viewed, date and time of access, and interactions with website features.

Advertising and Campaign Information: Where legally permissible, our public website may collect limited information used to understand how visitors found our website or whether an advertising campaign generated website activity, such as referral source, campaign parameters, ad click information, and non-PHI interaction events.

3. How We Collect Information

Directly From You: When you contact us, book an appointment, complete an intake form, communicate with our team, or receive services.

Through Jane App: We use Jane App for online scheduling, intake, patient information, and related practice-management functions. Information submitted through Jane App is handled through that platform and our applicable agreements with Jane.

Automatically on Our Public Website: Website technology may collect limited technical, security, performance, and, where legally permissible, advertising-measurement information through cookies, tags, pixels, or similar technologies.

4. How We Use Information

We may use information to:

• Provide IV therapy and wellness services.

• Schedule and manage appointments.

• Maintain patient and business records.

• Communicate with you about appointments, services, and requests.

• Process administrative, billing, legal, and record-keeping obligations.

• Maintain website security, prevent fraud or misuse, and troubleshoot technical issues.

• Understand public website performance and improve the user experience.

• Measure the effectiveness of advertising campaigns when doing so is legally permissible and configured to avoid using or disclosing PHI for advertising purposes.

We do not sell PHI or use PHI to create advertising audiences.

5. Cookies, Analytics, and Advertising Measurement

Our public website may use cookies and similar technologies for essential website functions, security, performance measurement, and, where legally permissible, advertising measurement. Service providers may include our website platform and advertising or measurement providers such as Google.

These technologies may receive limited technical information such as IP address, browser or device information, referring URL, page URL, campaign or ad information, and website interaction events, depending on how the website is configured.

We do not intentionally send names, email addresses, phone numbers, medical history, symptoms, diagnoses, medications, appointment details, intake-form contents, or other PHI to Google Ads, Google Analytics, or other advertising platforms. We do not use PHI for remarketing lists, Customer Match, personalized advertising, lookalike audiences, or similar advertising profiles.

Advertising or analytics technologies are not intended to collect information entered into Jane App, patient portals, clinical records, or medical intake forms. Where HIPAA applies, we evaluate the use of tracking technologies in accordance with applicable HIPAA requirements before permitting them to access PHI.

You can control or delete many cookies through your browser settings. Blocking some cookies may affect website functionality.

Information about Google's privacy practices is available at:
https://policies.google.com/privacy

6. How We Share Information

We may disclose information only as reasonably necessary for legitimate business, healthcare, legal, or security purposes, including:

• To licensed healthcare professionals and authorized staff involved in your care or practice operations.

• To service providers and business associates that support our operations, such as Jane App, subject to applicable contractual and legal safeguards.

• To website, security, analytics, or advertising-measurement providers for limited non-PHI technical or campaign data when legally permissible.

• When required by law, regulation, subpoena, court order, or other lawful process.

• When necessary to protect the rights, safety, or security of our patients, visitors, business, or others, as permitted by law.

We do not sell your personal information or PHI. We do not disclose PHI to third parties for advertising purposes unless specifically permitted by applicable law and any required authorization has been obtained.

7. Data Storage and Security

We use administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, or disclosure. We use secure systems and service providers appropriate to the sensitivity of the information being handled, and access to patient information is restricted to authorized users.

No method of electronic transmission or storage is completely secure. Although we work to protect information, we cannot guarantee absolute security.

8. Your HIPAA Rights

When HIPAA applies to information we maintain about you, you may have rights including the right to:

• Access or obtain a copy of certain health records.

• Request corrections to certain information.

• Request restrictions on certain uses or disclosures.

• Request confidential communications in certain circumstances.

• Receive an accounting of certain disclosures.

• File a complaint if you believe your HIPAA privacy rights have been violated.

To exercise applicable rights, contact us at info@rechargeivtherapyfl.com. Additional rights and instructions may be described in our HIPAA Notice of Privacy Practices, if applicable.

9. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain required medical and business records, satisfy legal or regulatory obligations, resolve disputes, enforce agreements, and protect the security and integrity of our systems. Retention periods may vary depending on the type of information and applicable legal requirements.

10. Third-Party Services

Jane App: Our online booking, intake, and practice-management functions may be provided through Jane App. Jane states that its platform supports HIPAA compliance and offers a Business Associate Agreement for U.S. subscribers where applicable.

You can review Jane's privacy information at:
https://jane.app/privacy

Website and Measurement Providers: Our website platform and, where legally permissible, advertising or measurement providers may process limited technical information as described in this Policy. Their handling of information is also subject to their own terms and privacy policies.

11. Links to Other Websites

Our website may contain links to independent websites or businesses, including wellness partners such as Connection Chiropractic or the Lake Nona Performance Club. These entities are separate from Recharge IV Therapy and Wellness and maintain their own privacy practices. We are not responsible for the privacy or security practices of third-party websites.

12. Your Privacy Choices

You may:

• Contact us to ask questions about information we maintain about you.

• Use browser settings to block or delete cookies.

• Avoid sending medical or sensitive information through ordinary email or website fields that are not specifically designed for secure patient communications.

• Use the privacy and advertising controls made available by your browser, device, or relevant service provider.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or privacy practices. The revised version will be posted on this page with an updated effective date.

14. Contact Us

Recharge IV Therapy and Wellness
Inside Connection Chiropractic / Lake Nona Performance Club
Lake Nona, Florida

Email: info@rechargeivtherapyfl.com
Phone: 407-403-3282

MEDICAL DISCLAIMER

The information on this website is provided for general informational and educational purposes only and is not intended as medical advice, diagnosis, or treatment. Recharge IV Therapy and Wellness works to keep website information accurate and current, but does not guarantee that all information is complete, error-free, or suitable for every individual.

Services are provided under the guidance of appropriately licensed medical professionals. Eligibility for any service is determined based on individual circumstances and applicable clinical requirements. Individual experiences and results vary, and no particular outcome is guaranteed.

Do not rely on website information as a substitute for professional medical advice. Consult a qualified healthcare provider regarding questions about your health, symptoms, medications, or whether a particular service is appropriate for you.

If you believe you are experiencing a medical emergency, call 911 or seek emergency medical care.